• Ilegal
• Spam
• Wrong category

広告の詳細

ロケーション:

説明

title:
proactively assist customers to avoid or reduce problem occurrence.
education and expeirence required:

high school education or equivalent.
may act as a mentor to lower level employee working on simliar hardware and software.
collaborates with cc and sce peers on resolving issues
knowledge and experience using knowledge management systems. on yokosuka technical solutions rep iv
location: japan-yokosuka
other locations:
working independently while using standard protocol when needed to respond to cusotmer issues.
moderate judgment is used to supplement the outlined process.
ssuccessfully resolve moderate to more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
knowledge and sklils:
superior skills both written and vebral communciation
experience in customer faicng role, reomte supoprt, esupport, telehpone, e-chat or similar.
must have a us secret clearance. product, and customer-relations questions on subjects such as features, and options, based on customer entitlement (for example warranty, enterprise and some mission-critical),
respond to service, and repairs on current and discontinued products, parts, specifications, technical.proliant related storage, adobe suite, cad, programming
has recognized technical skill in the range of products supported within relevant product lines; focus more acutely on a specific product line - for example,
computer proficiency with applicable software applications (for example microsoft office.

typically requires 3-5 years general experience, or equivalent combination of experience and college level education.
participates in projects for process or quality improvements.

広告主に連絡する