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High Touch Technical Support Engineer for

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requisition #: ?????????????????????????
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1.
--provide systems/product training.cs, or university degree equivalent plus 6-8 years experience in network engineering or telecommunications support environment,
preferred skills:
ccie
typically requires bs.kinki.osaka
job title: high touch techincal support engineer for service provider(tokyo / osaka area) region: apjc
area of interest: cisco services (formerly customer advocacy)
level of experience: experienced - non manager
flexible work option: no
job description: ¦????
???????? direct support ?????????????????????????
(????????????????????????????)
1. voice technologies,
required skills:
exeprt leevl knowledge in some of the following and strong knowledge in all other areas of: ip internewtorking, lan switching, ip telephony, wan protocols (frame relay, isdn).
--provide guidance & leadership to less experienced engineers.?????????????????????????????????
4.
--formulate technical action plans for analyzing and resolving end-to-end soluitons.
--detemrine metohds and procdeures for solivng comlpex technical isuses encomapssing harwdare, sofwtare and netwroking.
expert level internetworking troubleshooting in a large-scale network environment.ip routing protocols for both ipv4 and ipv6 (igrp, ospf, eigrp, bgp).
--generate clear and concise documentation in the form of case notes, technical tips and white papers.advanced degree strongly preferred.?????????????????????????ip????????????????????
2. he visits and interfaces with the customer and have enough japanese speaking skill.r898726 location: japan.??????????????????????????
3.
--works on complex problems where analysis of situations requires in-depth fault analysis and troubleshooting skills.
--function as technical lead for large customer accounts with multiple concurrent technical issues.?????????????????????
2. who deliver fts services to the contracted customer, ????????????????????????????????????????????(?????????????)
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·??? toeic 650 ???
·??????????????????????????
·ip??????????(rfc???)????????????
(ospf, mpls, vpn?)
·c??????????????/?????????????
·??(??/?????)???????architecture????????????????
·ccie????ccnp?????(?????????????)
·??????????????????????????????
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·isp ??????????????????????????????????????
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·team work????????????
????????????~1??????? ojt ??????
looking for high touch technical support engineer for japan.web to sp customer,
--provide second/third level technical support via phone, email.
--provides support on a world-wide basis.????????????????????????????????
3.

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