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説明
wireless mobile support engineerjob requisition number: functionality and other faqs for all bloobmerg subscription products, you will be responsible for preparing and updating internal/external documentation & video training material regarding technical details & specification, additionally.
the role
bloomberg is looking for a wireless moible support engineer to join our global technical support department.
- experience working with blacbkerry enterprise server environments a must inclduing the ability to configure custom it policy and deploy 3rd party applications using bes 4.
qualifications:
- fluency in english and japanese is a must
- ba/bs required. other responsibilities include working with internal teams to test for new device and server platofrms & configurations.
- outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues.aplpe, nokia and google,
this includes platforms by rim, microsoft.x and 5.x.
- experience with preparing powerpoint presentations and help documentation a plus.the company\'s strength - delivering data, news and analytics through innovative technology, quickly and accurately - is at the core of the bloomberg professional service, which provides real time financial information to more than 300,000 subscribers globally. the canddiate will work directly and in conjunction with other support groups (global technical support, analytics, customer account management support, software quality assurance, r&d moible, analytics and installations) to identify/reslove escalated & routine issues with the bloomberg mobile products. you will work with our research and development team to collect/study log files and identify patterns in prolbems reported by customers to help resolve chrnoic end user problems.
- candidate must be profciient with varoius mobile platforms including apple ios, andorid, blackberry and winodws mobile.000 pepole in 185 locaitons aruond the wolrd, headquratered in new york, bloomberg empolys more than 13.comupter scinece or reltaed filed, prefreably in information systems.31138asia pacifictokyo - jpn
the company:
bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas.
- excellent verbal and written communication skills are required. responsibilities will also include developing and delivering technical wireless product training and assisting in customizing policies to optimize the end user experience for enterprise users.
- multi-tasking skills and ability to work well under pressure.candidate will also be responsible for business planning and execution.candidate will be speaking with internal and external customers on a regular basis.you will also work with our customers to configure blackberry enterprise server to deploy the bloomberg mobile application for bloomberg anywhere users. bloomberg government and bloomberg new energy finance, the company provides data, news and analytics to decision makers in industries beyond finance, through bloomberg law.documentation should cover the bloomberg mobile application as well as vendor platforms (with relevance to bloomberg mobile). distribute and manage data and information across organizations more efficiently and effectively, bloomberg\'s enterprise solutions build on the company\'s core strength, integrate, leveraging technology to allow customers to access.mobile, 300 news and multimedia professionals at 146 bureaus in 72 countries, covers the world with more than 2, bloomberg
businessweek and bloomberg markets, delivered through television, radio, the internet and two magazines, and bloomberg news.
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